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  • What is a HEPA Filter?
    HEPA is a type of pleated mechanical air filter. It is an acronym for "high efficiency particulate air [filter]". This type of air filter can remove upto 99.97% and eliminates pollutants like PM 2.5, airborne viruses, pollen, bacteria & spores, smoke, smog, fog, insecticide & metallurgical dust and other allergens of upto 0.01 microns.
  • What is an Activated Carbon (deodrising) Filter?
    An Activated Carbon filter, also known as a deodrising filter, is most commonly used to remove odors and gases. They are designed to filter gases through a bed of activated carbon and are usually used to combat volatile organic compounds (VOCs) released from common household products.
  • What is the difference between hepa filter and carbon filter?
    HEPA eliminates pollutants like PM 2.5, airborne viruses, pollen, bacteria & spores, smoke, smog, fog, insecticide & metallurgical dust and other allergens of upto 0.01 microns whereas Carbon eliminates odors and VOCs from the air.
  • Do we need to replace both filters?
    Yes. It is recommended to replace both filters as the HEPA and Carbon filters filter out different pollutants from the air.
  • Will the Vayu Safe filters fit my purifier?
    Yes. Vayu Safe filters assure quality - the products are built to exact specifications to ensure perfect fit. The products are also backed by our 100% satisfaction guarantee.
  • Can I clean and reuse my HEPA / Carbon filter?
    No. You cannot clean or wash your filters. This is one of the most common mistakes made. Washing your filters at home will only lead to damaging your filters and exposing you to all the pollutants it has captured over time. Please replace your filters!
  • Are these filters original Philips or Sharp air filters?
    No. These are designed & engineered by VayuSafe. VayuSafe is not affiliated with Philips or Sharp and does not manufacture filters for Philips or Sharp.
  • How often should I replace the HEPA filter?
    The duration varies based on the amount of usage of the filter and the pollutant levels of your area, but fot maximum optimisation of the filter, we would recommend 12-18 months.
  • How often should I replace the Carbon filter?
    The duration varies based on the amount of usage of the filter and the pollutant levels of your area, but fot maximum optimisation of the filter, we would recommend 12-18 months.

If your question was not listed above, please feel free to contact us with your query and we will get back to you as soon as possible.

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